We launched LOFT because we are a group of friends who saw an opportunity to fill a gap in the market and believed we could reinvent software support. Within a month, LOFT had its first customers and we had to get to work.

Today, we’re supporting over 50 applications and websites and serving over 30 customers and partners —— with more to come!

To continue on this trajectory and bring in a force multiplier, I’m excited to announce the hiring of our new fractional CEO, Dave Bates, who started on May 3rd.

Meet Dave Bates

“If you’ve ever had the feeling of needing help and not having someone to turn to, you know how draining it can be. Throughout my software and services career, I’ve found ways to help solve that challenge at the intersection of customer care and technology. I’ve been privileged to coach, mentor, and lead high performance teams as they’ve made life better for the people we’ve served.

I’m excited to join the LOFT team! It’s clear that we share a commitment to improving the way teams use the web to power their business goals. By reducing the friction that often comes with software maintenance and support, we’re helping our customers focus on their business instead of worrying about their software. We’re looking forward to putting together even better ways of powering software and the teams that depend on it!” ~ Dave

We’re very excited about LOFT’s future and truly believe we’re building something special.