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LOFT – Trusted Rides Support $ 1,895.00
Maintain
We monitor your application’s uptime, performance and domain as well as proactively work in the application to keep it secure, patched, backed up, and running smoothly.
Support
Includes fixing bugs and issues, as well as implementing minor enhancements.
Description
Maintain
We monitor your application’s uptime, performance and domain as well as proactively work in the application to keep it secure, patched, backed up, and running smoothly.
Monthly maintenance and patching
Monitoring (Uptime, Performance, SSL Certificate,
Domain, Security)
Code and data backups
Respond to emergency site down scenarios
Monthly app care report(s)
Support
Includes fixing bugs and issues, as well as implementing minor enhancements.
A help desk support portal to for requests and tickets
Incident response and resolution
Troubleshoot issues – functionality, display, or data issues
Bug fixes
Text and image updates
Performance improvements
Reporting changes
Application changes or minor feature enhancements
Deployments
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
Javascript must be enabled for the correct page display
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