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Your software deserves dedicated support and maintenance

You’ve invested in developing and launching your app. Maximize your return on that digital asset with focused support and maintenance services.

Disaster preparedness & incident response

You want to know that someone has you covered if the unexpected or unthinkable happens — like your main developer is out of the picture or your site goes down and no one knows who to turn to. You can turn to LOFT. We’ll make sure your applications and websites are monitored and backed up so you can rest easy.

Disaster preparedness & incident response includes:

  • staffed and technically skilled team who knows your app or website like the back of their hands and is ready to jump into action in an outage or downtime scenario.
  • actively monitoring your systems and up-to-date disaster preparedness checklists per-app type (like fire checklist for residential home versus one for an office).

Maintenance

Like keeping your car tuned, brakes replaced, and tires rotated or keeping your home’s air filters changed, websites and apps need regular care and maintenance to perform their best and keep up with the ever changing technology landscape. LOFT is your software’s most trusted and talented caretaker. We’ll keep your apps and websites running smoothly.

Maintenance includes:

  • recommended updates from technology vendors.
  • routine scheduled maintenance like browser updates and security patches, SSL certificates / domain name renewals.
  • implement maintenance required due to the changing technology landscape.

Help desk

If only you had someone else who could make content updates, research and resolve issues, and help users solve problems so you don’t have to. Good news! LOFT can take all of it and more off your plate. We’ll be the dedicated support team for your websites and apps. 

Help desk includes:

  • personalized support team for your specific technology needs
  • task-based requests like content changes, database updates and fixing bugs.
  • investigating issues and providing resolution or analysis and detailed requirements if engineering is required.
The response of LOFT and the team has been (and continues to be) amazing. They listen to our needs and help us make the best decisions based on those. Lou Anne Flanders-Stec,
EVP of Entrepreneurship
Launch Greensboro/Greensboro Chamber of Commerce

LOFT delivers

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24/7 peace of mind

Reap the rewards of owning an app without the headaches of tech support and code maintenance.

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Predictable pricing

Trade an unpredictable drain on your staff for a predictable monthly cost.

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Scalable resources

If your needs grow, LOFT can scale its support with your app.

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The right technical talent

From mobile apps to web-based SaaS apps, LOFT technologists have expertise in many technologies and platforms.

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Freedom to focus

Assign your internal team to higher priorities and innovative projects, knowing your app is in good hands.

Find out how LOFT can deliver these for your app, software or website

Get Started

Technologies we support

Software frameworks
  • PHP
  • Microsoft.NET
  • Ruby
  • Python
Javascript libraries
  • React JS
  • Angular
  • Node
Cloud platforms
  • MS Azure Cloud
  • Amazon Web Services
  • Google Cloud Platform
CMS
  • Wordpress
  • Drupal
  • Webflow
  • Squarespace
E-commerce
  • Magento
  • Shopify
  • WooCommerce
Mobile development
  • iOS
  • Android

Need help with something you don’t see here? Let us know. We’re always adding new capabilities.

Try LOFT

Take LOFT for a spin and experience unmatched support for your websites and apps.

Ampogee needed help supporting our software. LOFT came along at a perfect time at the right price — saving our product team 6 months and thousands of dollars, freeing me up to focus on growth.